This page is intended to help users of the Motorola NVG510 Modem/Router identify and solve some issues that I (and others) have encountered.
It has a list of questions and answers to the most common problems after the intro part. It is more than 2 years old, and AT&T users still have problems. Unfortunately I cannot attend to users comments anymore, so I have disabled the commenting option - if you follow the instructions in this post carefully, it will solve your problems - really. I highly recommend using Jordan's app - Jordan has been very helpful in solving NVG510 problems, maintains a few active pages with details and provides excellent support.
Given I cannot longer attend to specific user requests, I suggest using Jordan's app to solve most of your problems quickly. [Updated 6/3/2012]: [Updated 2/7/2012]: Now added instructions on changing specific DNS settings on computers.
It's free, and Jordan is there to provide support and answer questions in case of problems. See Answer 4 [Updated 12/15/2011]: Added note about IPv6 issues [Updated 1/21/2012]: Lots of comment Spam.
It has nothing to do with any of the previous legacy guides such as the "blue and white guide" (i-Guide) or the "beige guide" (SARA).You can see the new user interface and features here: X1 Help and Support links New official Comcast X1 Equipment information page For information about X1 and Any Room please see the X1 DVR with Any Room Functionality FAQ from the official Comcast forums.Comcast has a direct hotline for X1 customer support: 1-877-896-8678X1 is a totally new guide software written as Tru2Way (also called OCAP) middleware.Together, we’ll figure out which over the air DVR is right for you.We’ll even examine if you can get by without purchasing a DVR.