In this case, we recommend you use a different USB device.DO NOT turn off the TV until the update is complete.The TV will turn off and on automatically after completing a software update.Video and audio settings will be reset to their default settings after a software update. SAMSUNG is a registered trademark of Samsung Electronics Co., Ltd.
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If you're having trouble with a firmware update or need additional information, the device manufacturer will be in the best position to help.
Netflix does not get past the software upgrade red screen.
In some cases it is recommended that you leave the device turned on for at least 5 minutes after accessing the Smart Hub. Using your remote control, go to the TV’s options menu by clicking the “MENU” button on your remote. As long as your Samsung device is connected to the internet, it will connect to the Samsung servers to look for an update.
Use the down arrow on the remote to go to the “Support” tab, and select the “Software Update” option. If there is an update available it will begin installing automatically.